Privacy Policy

Privacy Policy

Introduction

Welcome to https://bathroom-flood-pomona-ca.ecojohns.com! We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we collect, utilize, and protect the personal information of individuals who interact with our website, applications, services, and products (collectively referred to as “our platform”). By using our platform, you consent to the practices described in this policy.

Scope

This privacy policy covers all aspects of our platform, including but not limited to:

  1. Website Content: Information found on our websites, subdomains, and any linked pages.
  2. Applications: Mobile and web applications developed and maintained by us.
  3. Services: Any online services or tools we offer, such as customer support or account management.
  4. Products: Physical goods or digital products available for purchase through our platform.

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our platform. These entities have their own privacy policies governing user data collection and usage.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

  1. Authorized User Access: When you create an account and use our applications or services as an authorized user.
  2. Website Visitors: For those who browse our websites, read articles, or engage with interactive features.
  3. Communications: If you choose to receive newsletters, promotional emails, phone calls, text messages (SMS), or other forms of communication from us.

Personal Data Collection

We collect various categories of personal data for different purposes, as follows:

  1. Account Information: This includes usernames, passwords, email addresses, and any other details required to set up and maintain your account on our platform.
  2. Payment Details: Credit or debit card information, payment history, and billing addresses are collected for processing transactions securely.
  3. Financial Records: We may store records of financial transactions, including bank account information (if provided) for accounting and fraud prevention purposes.
  4. Purchase Data: Details about products or services you’ve purchased from us, such as order numbers, quantities, and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs), IP addresses, and mobile network information to enhance user experience and analytics.
  6. Location Data: If you opt-in for location services, we may collect your geographic data to provide personalized content or services.
  7. Feedback and Reviews: Any comments, reviews, or testimonials you choose to share with us.
  8. Social Media Details: Information obtained from social media platforms when users connect their accounts to our platform.
  9. Product Interactions: Data about how you interact with our products, including browsing behavior, product preferences, and purchase patterns.

We collect this data through various methods: user input forms, account settings, automated tracking technologies (like cookies), and third-party providers who assist in data collection while adhering to their privacy policies.

Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies for several reasons:

  1. Strictly Necessary: These cookies enable core platform functions, such as allowing you to log in and access secure areas of our website.
  2. Preference Cookies: We use these to remember your preferences, language settings, and other customization options.
  3. Analytics Cookies: They help us analyze user behavior on our platform, providing insights for improving functionality and user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Data Retention and Deletion

We retain personal data only for as long as it is necessary or relevant for the purposes for which we collected it, plus an additional period to comply with legal obligations. Once the retention period expires, we delete or anonymize the data to prevent direct or indirect identification.

Security Measures

Implementing robust security measures is crucial to safeguard your personal information:

  1. Encryption: We employ encryption for data at rest and in transit to protect against unauthorized access.
  2. Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy standards.
  3. Access Controls: Only authorized personnel have access to sensitive data, and their actions are monitored to ensure compliance.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our platform does not intentionally collect or solicit personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete that information as quickly as possible.

Your Data Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete your data, subject to certain exceptions.
  4. Restriction: Limiting the use or processing of your personal data under specific circumstances.
  5. Data Portability: Receiving a copy of your personal data in a structured, commonly used format and transferring it to another controller.
  6. Objection: Objecting to the processing of your personal data for direct marketing purposes.
  7. Non-Discrimination: The right to be free from discrimination based on your exercise of data protection rights.

To exercise any of these rights, please reach out to our privacy team through the contact information provided below. We will respond to your request as soon as possible, adhering to applicable laws and regulations.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests related to privacy or data protection, please contact us:

We are dedicated to addressing your inquiries promptly and ensuring your privacy is respected throughout our interactions.